Your barrier-free hotel accommodation
Our barrier-free hotel in ElsterPark Herzberg offers senior-friendly and wheelchair-accessible accommodation. Experience barrier-free hotel rooms with a care system, colour orientation concept and generous radius of movement.
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The TraumHaus has been certified by the TMB Room rates & booking
TraumHaus
Comfort meets accessibility - for real feel-good moments.
If required, beds in the double rooms can be pushed apart.
This results in left or right bed entry options and a larger radius of movement.
A 2-way locking mechanism secures the bed position.
Comfort bed system - individually customisable and comfortable.
Simple automatic operation, infinitely variable motorised height adjustment
Colour orientation system
Different room and corridor colours
Need for help
Support & assistance for e.g. older guests or people with disabilities
The barrier-free TraumHaus (INTAWO gemeinnützige GmbH) in ElsterPark is primarily aimed at families, tour groups, older guests, people with disabilities and socially disadvantaged people with low or medium incomes.
Under certain conditions, these people are considered to be "in need of assistance" and can therefore take advantage of discounted offers at ElsterPark. Certain criteria must be met for "need of assistance" to be recognised in order to book discounted prices.
Depending on the federal state, there may also be public subsidies for your holiday.
Requirements for recognising the need for assistance:
We are legally obliged to prove to the tax office that you are entitled to these benefits.
Age-related need for assistance
Personal need for assistance due to physical condition can be assumed without verification for persons who have reached the age of 75. (Please provide us with your identity card as proof).
Physically in need of help
Corporations that pursue charitable purposes must prove that they are actually acting charitably. To do so, they must generally provide individual evidence of the persons in need.
Excerpt from § 53 AO (charitable purposes): "A corporation pursues charitable purposes if its activities are aimed at selflessly supporting persons who are dependent on the help of others as a result of their physical condition"
Proof is required:
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Notifications from the care insurance company regarding the care level of the person in need of assistance
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Extracts from expert reports
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Confirmation from a doctor
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Billing documents from the health or long-term care insurance
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Disability certificate from the pension office
Economic need for assistance
A person in economic need of assistance is someone who cannot or cannot sufficiently secure his or her livelihood from the income or assets to be taken into account and does not receive the necessary assistance from others, in particular from relatives or from providers of other social benefits.
Economic need for assistance is considered to be proven in the case of recipients of benefits in accordance with:
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SGB II and XII
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Housing Benefit Act
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§ 27a BundesversorgG
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§ 6a BundeskindergeldG
The respective benefit notification serves as proof.
For persons living in a community of need, the income and assets of the partner must also be taken into account. The assets may not exceed the limit of €15,500 per family member travelling with you.
Aids & care assistance
On request, we can provide various aids for your stay in the TraumHaus. Help, aids & care can be booked individually as required. For example, a nursing bed in the room, nursing services such as dialysis and similar.
For necessary care and nursing
during your stay, please get in touch with us or contact us at
We will organise the help and support you need during your stay.
Our internal and external partners are:
Contact FeD
Contact:
INTAWO GmbH Familienentlastender Dienst
Rosa-Luxemburg-Str. 40,
04916 Herzberg
03535 / 2473-39 / Fax: 03535 / 247340
fed@elsterwerk.de
TGZ
Therapy & Health Centre
ELSTER WERKE has its own therapy and health centre. Therapists from various specialist disciplines work together "under one roof". The services on offer range from speech therapy and occupational therapy to physiotherapy and sports therapy with a rehabilitation and fitness area in the smarTGZ (EGYM).
Contact TGZ
Therapy and Health Centre (TGZ)
An den Teichen 16,
04916 Herzberg (Elster)
03535 / 237-15, Fax: 03535 / 237-19
therapiezentrum@elsterwerke.de
Holidays with dialysis?
MVZ DaVita Elsterland
With our reliable cooperation partner, the MVZ DaVita Elsterland dialysis centre, we offer our guests the option of "guest dialysis" during their stay at the ElsterPark - for a quiet and relaxed stay without having to do without the help they are used to.
More information
Contact:
DaVita dialysis centre
Frankfurter Str. 16b,
04916 Herzberg
03535 - 409060 / Fax: 03535 - 409061
dialyse.elsterland@davita-dialyse.de
Who is in need of assistance?
Under certain conditions, the degree of disability, age or social disadvantages are reasons for "needing help" and allow you to book preferential offers at TraumHaus. (see here: Who is considered to be in need of assistance?)
Barrier-free journey with the German railway
Comfortable & convenient by train to Herzberg (E.)
Herzberg railway station is only a few kilometres away from the ElsterPark, and bus connections within Herzberg ensure good connections to train services.
Do you already know about Deutsche Bahn's offers for barrier-free travel?
Frequently asked questions about barrier-free holidays in the ElsterPark
Is the hotel barrier-free?
Yes, our hotel is completely barrier-free except for the penthouse: from the entrance area to the barrier-free hotel rooms and bathrooms.
Is there accessible accommodation for senior citizens?
Our barrier-free accommodation is specially designed for senior citizens: care beds, non-slip floors and orientation systems.
How do I book an accessible hotel room?
Contact us directly at kontakt@elsterpark-herzberg.de or by telephone on (03535) 48 30-150.
What proof do I need to be recognised as needing assistance?
There are three categories. You will find detailed information on the topic of needing assistance above.
- Age-related need for assistance (from 75 years of age)
Simply presenting your identity card is sufficient.
- Physically needy
According to § 53 AO, charitable organisations must provide individual proof.
Accepted documents (selection):- Care insurance certificate (care level)
- Medical report or certificate
- Billing documents from the health/nursing care insurance fund
- Severely disabled person's pass
- Economically needy
Anyone who cannot support themselves from their own income/assets. Current notifications serve as proof, e.g. SGB II/ XII, housing benefit, federal pension or child benefit law. Note: In the case of benefit communities, partner income and assets must also be taken into account